Software Engineer - Salesforce 

Department: IT Department

Reports to:     IT Director, Applications Development

Supervises: None

FLSA Status: Exempt

Position Summary: The Software Engineer - Salesforce is responsible for application development and support of the Salesforce CRM system for Rawlings Sporting Goods, Inc. They will work closely with IT Business Analysts and Solution Architects to understand and analyze how core business processes interact with Salesforce CRM for Rawlings Sporting Goods Co. Inc. and identify key opportunities for improvement. 

Essential Duties & Responsibilities:

• Review and analyze business requirements and develop solutions using standard programming languages and other available tools that enhance or support Rawlings business and operations.
• Documents the requirements, technical designs, and specifications according to company standards.
• Performs Unit testing to ensure applications and processes work as expected.
• Ensure software performance, reliability, and scalability. 
• Participate in software design reviews, code reviews, and system integration activities. 
• Work collaboratively with consultants, implementation managers and client IT resources to develop, test, implement products and issue resolution.
• Communicate with end users and internal customers to help direct development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.
• Adheres to standards in both new and existing software, including purchased packages and in-house development.
• Communicates with vendors for basic support and troubleshooting.

• Possesses an adequate understanding of the major business activities of the company. 

• This position may require occasional travel.
• This position may require support during non-working hours.

Essential Knowledge, Skills and Abilities: 

• BA/BS in Computer Science or related field of study or equivalent related work experience. 
• 3+ years of experience in programming and IT Applications Development using a variety of tools and technology performing at an accomplished level.
• 2+ years of Salesforce development experience
• Proficient skills in these Salesforce technologies: Apex, Visualforce pages, Lightning Web Components, Apex Triggers, SOQL, Data Loader, Flows, and Reporting.
• Salesforce Platform Developer I certification is preferred; Platform Developer II or additional certifications are a plus.
• Proven understanding of REST API integrations.
• Experience in designing and developing software applications with proficiency in one (1) or more programming languages that may include .Net, JavaScript, HTML, CSS, or Python.
• Strong knowledge of coding and application design principles and software development best practices, including version control, testing, and documentation.
• Middleware experience preferred.
• Low/no code experience preferred. 
• Ability to establish effective working relationships with business and project team members. 
• Proficient oral and written communication skills.
• Working knowledge of multiple 3^rd party applications (SQL server Jitterbit Harmony and Jitterbit App Builder, Propel) and ERP applications (JD Edwards, Oracle Hyperion) preferred.

WORKING CONDITIONS

General office working conditions with moderate travel domestically. Additionally, having a cell phone with high-speed internet access from home is required for support.

LANGUAGE SKILLS 

Ability to read and interpret documents such as contracts, ability to write advertising, reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.  Must have proven exceptional written presentation and verbal communication skills.   

MATHEMATICAL SKILLS 

Ability to calculate figures. Ability to apply concepts of algebra and analysis skills.  

REASONING ABILITY 

Ability to apply common sense understanding and carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands requiring finger dexterity, and handling or working with equipment.   The employee is frequently required to reach with hands and arms.  The employee is regularly required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employees will be required to hear the telephone.

This job description does not list all the duties of the job. Position may be required to perform other duties as needed.