Company Overview:
We are not your conventional construction company. Specializing in commercial and residential construction and fencing, we are an ambitious, growth-oriented firm committed to taking on complex projects that others avoid. With a double-digit growth rate over the last four years, we are on a trajectory to double in size again in the next two. Our dynamic culture, rooted in a focus on excellence and strong core values distinguish us as an industry leader.
Summary of action:
Our account managers are the hunters of the organization that keeps the pack fed. They are critical to our company’s purpose of keeping our installers fed with a solid backlog of work. To succeed, we need a hungry and ambitious relational professional capable of seeking new opportunities and maximizing our close rate on all opportunities.
Mission and Values:
At our company, we hold our core values dear and are deeply committed to our mission of creating meaningful opportunities for our workforce family to prosper. We are dedicated to hiring individuals who are willing to foster a workplace culture that celebrates the qualities of grit, authenticity, mission-mindedness, and the pursuit of excellence while nurturing a sense of unity and opportunity for all.
Reports to: Director of Sales
Supervisory Responsibilities: No direct reports at this time
Essential Functions:
Discovery of opportunity: Research trends, segments, potential new markets, and relationships that have revenue potential
Maintain and methodically follow up on a prospect hit list of all potential customers and referral trades (“swim coaches”)
Familiarize yourself with architects, engineers, facilities and property managers, project managers, and any other valuable connections to become their subject matter expert
Know our clients and potential clients (prospects): establish yourself as “Their fence person.”
Be customer-facing for all bid opportunities.
Work with estimating to understand project scope, investigate with the client, and optimize strategy based on the project.
Run takeoffs, ID scope of work, and estimate material and labor costs as needed
Work with the estimating team to optimize numbers
Find creative solutions that play into company favor and work to solve customer problems, make your proposal standout, and get the last look
Seek bid lists
- Participate in RFI’s and ensure timeliness and accuracy of bid
- Know your competition and price structure.
- Personalize submission and install tactics to ensure dialogue during follow-up.
Communicate: be a steward of excellent, clear, and consistent communication from bid announcement to award.
Sales Follow-up
- Establish an effective timeline for each project and ensure consistent, persistent, but not obnoxious follow-up
- Cycle between forms of communication and involve the director or team members when the trail goes cold
Lose nothing, learn always:
There are no losses so long as we can get feedback for what we missed and why to ensure it doesn’t happen in the future. This includes information on winning contractors, awarded competitors, price information, and scope or project requirements.
Document as required so the company can track trends and data to optimize future decision-making and metric evaluation
Project assurance/ handoff
- Establish an efficient, consistent, and complete handoff with operations staff, including all necessary and relevant paperwork required.
- Ensure the submittal package is comprehensive and accurate
- Bridge communication and hand off the project/client to the operations teams, setting realistic expectations to ensure quality service to end users.
Conduct site visits, attend pre-construction meetings, and visit crews at jobs at operations request.
Metrics: set yearly and individually depending on company growth goals and operational stability
- Prospected Opportunities
- Successful Relationships
- Closed Revenue
- Forecasted Gross Margin
Compensation: We offer a competitive base salary ranging from $80,000 to $120,000 annually, based on experience and qualifications. In addition to base pay, this role includes uncapped commission opportunities, with high performers potentially earning more than 100% of their base salary. If you bring exceptional experience or have higher compensation expectations, we encourage you to apply—we’re open to the right fit.
Work Environment and physical demands: The work environment includes offices, construction sites, and yards—both indoor and outdoor environments. Physical demands include walking, lifting, bending, climbing, and crouching.
EEO(Equal Employment Opportunity)/AAP(Affirmative Action Plan) Statement:
Complete Fence provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The company takes affirmative action to ensure that applicants and employees are treated during the application process and post-hiring employment without regard to any of these characteristics. Discrimination of any type is not tolerated.
Understanding and experience using computer technology
Must have the ability to read, write, and follow oral and written directions at the level necessary to accomplish the job
Must maintain regular attendance, exhibit positive and professional conduct
Capable of working with minimal supervision
Must be able to relate positively and favorably to customers and employees and work cooperatively
Must be able and willing to learn and acquire knowledge in the field on an ongoing basis and grow and develop as a professional through personal development, ongoing education, and on-the-job experiences
Must be able to follow industry safety rules and adhere to company and contractor standards
Must be capable of performing the Essential Functions of this position, with or without reasonable accommodation.