Ambulatory Clinical Pharmacist - Primary Care

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                      Ambulatory Care Pharmacist, Primary Care       

REPORTS TO POSITION:         Ambulatory Care Pharmacist Manager, Primary Care

DEPARTMENT:                         Population Health

DATE LAST REVIEWED:          March 12, 2019

OUR VISION:                Creating America’s healthiest community, together

OUR MISSION:             In the spirit of love and compassion, better health, better care, better value

OUR VALUES:              Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: St. Charles Population Health department serves as the core design and facilitation team for health system population health and management services. The Population Health department is integrally linked to payer contracting, care coordination in the inpatient and outpatient setting, local and regional health plans, community needs and integration, public health and regional non-profit entities, and data analytics.

POSITION OVERVIEW:

The Ambulatory Care Pharmacist is responsible for medication management of patients in the ambulatory setting through a collaborative model that includes clinic providers, staff, resource specialists and clinical resource coordinators.  This includes disease state management, patient education, optimization of drug therapy regimens, and other initiatives designed in collaboration with the clinic providers and staff.

The Ambulatory Care Pharmacist will serve one or more of the Family Care Clinics.  

This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Manage patients’ chronic disease states via collaborative drug therapy management (CDTM) in conjunction with primary care providers and extended care team. CDTMs include, but are not limited to the following conditions, diabetes, asthma /COPD, depression, hypertension, anticoagulation, medication adherence and other chronic diseases.

Actively participates in drug reconciliation and transitions of care pharmacy management including transfers between home/long term care, acute inpatient care, and other sites as requested.

Provides telephonic and in-person disease state management services to include complex/polypharmacy medication review, drug-drug interaction checking, patient education and interventions to improve medication therapy adherence.

Conducts comprehensive and targeted medication review for pre-defined populations and in accordance with contractual requirements.

In collaboration with primary care provider, ensures optimal patient care outcomes from drug therapy.  Ensures services are age appropriate.

Participates in the development, implementation and measurement of outcomes of disease state management initiatives in the ambulatory setting.

Works as part of a multidisciplinary team to provide patient-centered care as part of the Primary Care Medical Home in conjunction with RN Care Coordinators, Community Health Specialists, Behavioral Health Consultants, Medical Assistants, Primary Care and Internal Medicine providers.

Assures appropriate documentation of drug therapy interventions in patient’s medical record.

Provides ongoing education on medications to patients, providers and clinical staff.

Provides timely interventions to optimize patient flow within the clinic setting.

Maintains strong rapport with health care practitioners.

Participates in development of patient education materials particularly with regard to medication and adherence topics.

Develops and maintains knowledge of federal and state regulations, basic insurance knowledge, benefits, services and limitations.

Assists in the planning and implementation of group patient visits and disease management, where appropriate.

Provides support to meet reporting requirements of organization’s contractual obligations in terms of pharmacy compliance and management.

Participates in creating a healing environment that supports all aspects of care and the wholeness of each individual, patient and caregiver.

Documents all patient care with proficiency in compliance with hospital policies and regulatory agencies.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate

Travels between clinic sites to assist in educational and patient care activities as required.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION      

Required:  Graduate of School of Pharmacy. 

Preferred:  Advanced degree (Doctor of Pharmacy) with residency training or equivalent work experience.           

LICENSURE/CERTIFICATION/REGISTRATION

Required:  Current registration by the Oregon Board of Pharmacy.  Valid Oregon driver’s license and ability to meet SCHS driving requirements.  Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.

Preferred:  N/A

EXPERIENCE

Required:  Four (4) years pharmacy experience or post-graduate residency training.

Preferred:  Experience in ambulatory setting with disease state management.

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. 

Must have excellent listening skills.

Strong team working and collaborative skills.

Ability to multi-task and work independently.

Proven strong attention to detail.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with.

Stressful personal interactions.

Strong analytical, problem solving and decision making skills.  Ability to make independent pharmacy and drug-related judgments, problem solves and prioritizes workload.

Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.

Engages in an environment of continuous learning, embracing change and mastering competencies of new skills. 

Knowledge of chronic disease management and health promotion, case management, health prevention in counseling situations, government regulations, team process, quality improvement, managerial functions and computer process.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds.

Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.

Rarely (10%): Keyboard operation.

Never (0%):  Ability to hear whispered speech level.

Exposure to Elemental Factors

Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

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