Account Manager II

Account Manager II

Full Time (40 hours/week) / Exempt

Location: Portland, OR (Hybrid)

WHO WE ARE:

MGT + Ednetics is a leading provider of technology and advisory solutions serving state, local and education government agencies (SLED) across the United States. Through client partnerships, MGT + Ednetics’ almost 1,000 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative.  We partner with thousands of agencies as trusted advisors delivering solutions that improve technology, operational and economic performance to help communities thrive.

MGT, originally founded in 1975, initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda.  MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 10 acquisitions, driving over 60% compound annual inorganic growth. In 2025, Ednetics, originally founded in 1997, combined with MGT to further advance our community driven solutions.  

MGT + Ednetics’ combined celebrate 50+ years in the industry because they attract exceptional talent and empower our team to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT + Ednetics’ culture in the words of our employees at www.mgt.us/careers/.

WHAT YOU’LL DO:

MGT + Ednetics is currently looking to fill a full-time Account Manager II position in our Portland, Oregon location. The Account Manager’s responsibilities center on developing long-term relationships with a set of new and existing customers while identifying and developing sales opportunities. Account Managers act as a liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. They must maintain a strong understanding of our product portfolio, services, and business practices to effectively guide customers through the full sales cycle and create a trusted-advisor relationship. Additionally, Account Managers will work closely with and build collaborative relationships with manufacturer partner sales reps. A wide degree of creativity and latitude in job responsibilities is expected.

In this role, your essential duties and responsibilities are:

• Identify and develop sales opportunities in new and existing accounts.
• Develop and maintain long-term customer relationships as a trusted advisor.
• Assist customers through in-person meetings, e-mail, and phone contact.
• Develop product and services knowledge to answer customer questions.
• Create and maintain sales forecasts as well as other key account metrics.
• Coordinate, write and deliver quotes, RFP responses, and other customer facing documents.
• Coordinate with other departments for various sales support needs.
• Team with manufacturer partner sales reps to build pipelines and close deals.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Be present in-office. Home office opportunities may be available up to 20% of the position’s schedule with reliable home office internet service.
• Regional travel at 30-50% overall is expected.

ADA Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WHAT YOU’LL BRING:

• Five or more years of experience in the IT industry required.
• Proactive, self-starter with the ability to build new relationships required. Excellent communication skills, both verbal and written, are fundamental to this role. Notable presentation skills in small and large audience settings required for success.
• Strong customer service and relationship management skills. Positive, friendly attitude required for success. Understanding of the Pre-Sales, Customer Support, and project scope creation processes. 
• The ability to comprehend and follow detailed instructions and process requirements. Detail oriented with strong organizational skills. Deadline driven, with ability to prioritize requirements is a must. Resourceful and flexible to job needs. 
• Demonstrated proficiency with Microsoft Office suite including Outlook, Word, Visio, and Excel.
• Familiarity with Cisco Systems products and other MGT + Ednetics portfolio preferred. Cisco, HPE, and other industry certifications are desired. Completion of additional industry sales certifications expected as part of job responsibilities.
• Understanding of the USAC E-Rate program a plus.
• Experience with NetSuite or similar ERP/CRM systems to manage projects, track time, and work cases is strongly desired.
• Experience in K-12, higher education, state, and local government technology environments desired. 
• Strong understanding of state contract vehicles desired.

WHAT WE OFFER:

• Competitive Salary
• Incentive Program
• Company Paid Medical, Dental and Vision Insurance for Employee. Company subsidized for dependents.
• Company Paid Life and Disability Insurance
• Voluntary Life, Critical Care and Accident Insurance
• Paid Time Off
• Paid Company Holidays 
• Employee Assistance Program
• Gym Membership Reimbursement
• Easy Parking and Excellent Facilities
• Team Building Activities
• LAN Parties and Raid Nights

MGT Impact Solutions, LLC + Ednetics Incorporated is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.