UX Designer

Harnessing the Power of Data, Together.

Solace stands at the forefront of technology and innovation, empowering the world's largest enterprises in their journey towards becoming real-time, data-driven organizations. Our cutting-edge technology intelligently, securely, and reliably helps our customers by solving use cases like hybrid cloud integration, IoT connectivity, microservices, and big data distribution.

Help Us, Help Them, Help You.

By joining our first-class team, you will be helping leading enterprises, including common household brands we all know and love, reach their full potential in this real-time, digital world. The next time you drive a luxury vehicle, do some online banking, fly in a plane, or order some furniture online, you could be getting a better experience as a direct result of our technology, and your hard work. Wouldn’t that be great!?

Overview

Solace's design team is looking to grow! We are a small team of passionate designers dedicated to working together to enhance the user experience of our products while also growing our UX practices. For this role, there is a focus on the product platform and creating a comprehensive and smooth experience across our product ecosystem. Experience with Integration or the iPaaS domain or similar would be highly valuable. We are looking for a Mid to Senior level designer that can bring their experience to a new set of challenges. You will be responsible for leading a product area, working closely with the Development and Product teams to define and develop new features.

In this role, you will:

• Collaborate with the product team during the discovery process to help define user needs and guide the direction.
• Plan and facilitate design thinking workshops to foster collaboration and idea exploration.
• Creating mock-up at low and high fidelity to build understanding and alignment while refining solutions
• Delivering specifications and reviewing implementation to ensure we create a seamless experience for our users.

The Right Person:

• Have experience working in integration or the iPaaS domain working to create a comprehensive and smooth experience across platforms.
• Be comfortable working with AI; both integrating it into the designs to provide a better user experience and integrating new tools into the UX design processes. We are actively exploring how these new technologies can improve our workflows.
• Have experience designing simple, quality, end to end solutions in a highly technical domain
• Be able to communicate design rational in a structured manner to foster collaboration and learning.
• Understand how to create solutions that exist inside of a broader eco-system to create a seamless experience for the user.

Ideally You:

• Professional experience as a UX designer
• Experience working in a fast-paced environment providing designs for multiple development teams
• The ability to plan and moderate activities in discovery to better understand the users’ journey and subsequently their problems and needs
• Experience with validation at various phases of the design process (interviews, click through validation, usability sessions, etc)
• Experience developing style guides and design systems and levering them during the design of new features.
• Proficiency with tools such as Figma, Confluence, and Jira
• Understanding of front end-development tools (HTML/CSS/JavaScript)

Why You’ll Want to Join Us at Solace

• We have an awesome team! You’ll get to work with some of the smartest individuals in the business
• We believe in work-life balance and believe it’s important to love what you do
• We have adopted a hybrid work model to create an inclusive working environment for everyone
  
• Our training programs are top-notch (LinkedIn Learning, Mentorship program, Solace Academy)
  
• We like to brag about our stellar customer lineup!
  
• We are social – we like to keep things simple and fun!
  
• We are one of the top-ranked employers on Glassdoor
  
• We have a sense of humour and make cool videos like this
  
• We are in the heart of the Kanata North tech park
  

We believe that diversity in all of its forms drives innovation and growth, both in business and in life. This is why we strive to create an enriching and safe workplace where you can be who you are. It is only because of you that we can be us.

If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us.

We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted. Solace welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.