Senior Account Manager

Job Description

Senior Commercial Account Manager - (IN OFFICE ROLE - NOT HYBRID) (EDMONTON BASED)

Are you ready for a new challenge? Join a company that values exceptional customer service, fosters a collaborative environment, and is committed to building long-term relationships through teamwork. With offices in Edmonton, Calgary,  and works in Vancouver, and Toronto, this organization offers significant opportunities for career growth and promotes from within. Our client prides themselves on possitive company culture. 

As a Senior Commercial Account Manager, you will play a key leadership and project management role. In cases where the complexity or scale of a client account does not necessitate an Internal Account Executive, you will assume broader responsibilities while fulfilling the duties of a Commercial Account Manager.

Key Qualifications:

• Minimum 5 years of experience in commercial insurance

• Level Two Alberta General Insurance License

• Ideally holds a CRM, CIP, and/or CAIB designation

Key Responsibilities:

• Lead pre-renewal activities, client updates, marketing initiatives, and renewal presentations

• Assess clients’ commercial insurance needs by reviewing current coverage and exposures

• Prepare and present marketing submissions, negotiate terms with underwriters, and issue binding instructions

• Manage account documentation, including quotes, endorsements, and statements of values

• Develop, prepare, and participate in client presentations

• Identify opportunities to cross-sell additional products and services to existing clients

• Work closely with both External and Internal Commercial Account Executives

• Build and maintain proactive, positive relationships with underwriters

• Collaborate with billing and processing teams to ensure accurate and timely account management

• Ensure agency bill accounts are collected and mitigate potential bad debts

• Proactively identify risks associated with account retention and take preventative action

• Mentor, coach, and supervise Client Service Representatives and Commercial Account Technicians

• Contribute to a transparent, inclusive, and achievement-oriented team culture

• Participate in ongoing professional development and training programs

• Assist in the development of in-house training initiatives and best practices

• Engage in company meetings, industry events, and networking opportunities

Why Join Us?

• A supportive and dynamic team environment

• Strong internal career growth opportunities

• Competitive compensation and incentive structure

• Commitment to ongoing professional development and mentorship

If you are a seasoned commercial insurance professional looking for an opportunity to lead, grow, and make an impact, we encourage you to apply today!

Apply Today

Please submit your resume directly to Whitney Green via email at whitney.green@executrade.com referencing Job ID: 76435.

About Us

Executrade is one of Western Canada’s most comprehensive full-service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.