DHAM_Business Technology.Business Analyst
Jumeirah
Full Time
Onsite
United Arab Emirates
Project & Operations Management
Description
About Dubai Holding Asset Management:
Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.
From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.
Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.
About the Job:
An opportunity has arisen for a Business Analyst to join Dubai Holding Asset Management. The main duties and responsibilities of this role:
Assessment and Estimating
- Conduct assessment of the proposed solution activities with the respective business stakeholder. Assist in provision of estimates based on understanding of business requirements, solution design, and system capabilities.
- Quantifies operational, financial, and business advantages of the proposed solution for the stakeholder.
- Liaise with both internal and external parties to gather requirements and acquire consensus on the key objectives.
Defining and Designing Functionalities
- Consults with functional unit management and personnel to identify, define, and document business needs, drivers, objectives, current operational procedures, problems and input and output requirements.
- Obtain key inputs from portfolio management teams and identifies solution interdependencies. Prepare the business requirement documents which includes elements such as business objectives, key requirements, mapping processes etc. and acquire relevant signoffs
- Assesses the risks of various solutions and prioritizes competing business demands
- Prepare business cases and produce timely and accurate documents based on standard templates and ensure appropriate approvals are obtained as per DHAM DOA. This includes:
- Business Requirements Document
- Solution Options Document (When required)
- Use Case Models and Process flow Diagrams
- Functional Requirements
- Technical Solutions Design
- Support Documentation
Implementation
- Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
- Contribute to the project planning & co-ordination of solution development through the project lifecycle
- Support the preparation of functional testing activities (test plans, scenarios, and tests results)
- Facilitate development and testing of Information, this includes assisting in developing the UAT templates, collating of test results and ensuring feedback is captured by the technical team.
Service Delivery
- Ensure understanding and user acceptance of all Information Management tools and improve user autonomy
- Conduct knowledge transfer sessions with Sponsors, SME’s, and other stakeholders on new functionalities
- Provide functional expertise and production support for the reporting solution whenever required and ensure business as usual operations
- Maintain and update all the functional documentation of the reporting solution
- Develop an in-depth knowledge of the Group Business Processes/Operations and systems/applications to ensure relevance and efficient delivery of services
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Minimum of a graduate degree in information technology or business management. BCS
- International Diploma in Business Analysis
- Systems Modelling Techniques
- Requirements Engineering
- Business Analysis Essentials
- Knowledge of Agile methodologies and Six Sigma Quality Methodology
About the Benefits:
At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.